Orders paid for by 12pm on Monday to Friday will be sent out on the same day any order received after 12pm will be dispatched the following day. Orders received after 12pm on Friday and weekends will be sent out on Monday. We aim to dispatch all within 24 hours, please be aware should stock not be available we will provide you with an expected delivery date.
Our nominated carrier is DPD who will deliver shipments.
UK Mainland Standard Delivery
Next working day delivery refers to orders placed before 12pm Monday to Friday
All deliveries to commercial premises any deliveries made to residential will be charged at £15 plus VAT
Any deliveries to remote areas will be subject to additional 1-3 days for delivery
Non UK Mainland Delivery
We hope to deliver within 5-10 working days subject to all stock availability and without any delays at customs. The customer takes full responsibilty to pay any duties in their own country.
VAT is charged at the rate of 20% to all UK customers and will also apply to EU customers who do not provide a valid VAT number at the time of checkout. EU customers with valid VAT numbers will not be charged but all customers be aware of any local import charges or duties.
Items can be returned within 10 working days as long as they have there original tags unworn unwashed. All items must be returned within their original ratio packs. We do not accept returns on sale or clearence items.
Please complete the returns form which is included in your order and return item back to us through a registered courier.
Any refunds will be made deducting the cost of shipping and it may take upto 2-10 working days to show in your account.
We do not offer exchanges as stock levels vary at all times.